Department for Persons Registration of Sri Lanka

Yesterday, I went to the Department for Persons Registration to get a new NIC after losing my old one. I arrived at 9:00 AM and had to stand in a long queue for about 30 minutes. They then gave me a number card and told me they would call me to the counter according to that number. They finally called me at 11:30 AM, and I paid the fee. When I handed over my file, I mentioned that there was a correction needed in my name. They assured me that it wouldn't be a problem and that they would enter my name as it appears on my birth certificate.

After standing around for a long time, they finally announced my name at 3:30 PM. However, when I received my NIC, I noticed that my name had not been corrected. What they did was simply copy the details from my old NIC and paste them into the new card (CTRL+C, CTRL+V).

Usually, if there is an error, it should be corrected through the Deputy Commissioner of the One Day Service. I was very exhausted, so I didn’t bother correcting it and quickly left. Afterward, I called my mom and told her that I got my NIC, but the mistake in my name was still there. She insisted that I should get it corrected somehow. At that moment, I was at Jawaththa Mosque. I rushed back to the Department and met with the Deputy Commissioner of the One Day Service. She told me they would announce my name once the correction was made. They announced my name at 4:30 PM. I took my NIC and headed to Pettah, where I caught a bus and reached home by 9:30 PM.

As soon as I got home, I ordered an ID card holder from eBay because of the "wonderful" experience I had at the Department for Persons Registration.

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